Tourism & Hospitality Courses

Tourism & Hospitality CoursesTourism & Hospitality training


Tourism Learning and Training

JIYES LEARNING INSTITUTE is providing high quality outcome –based skills Learning and Training as per National Occupational Standards (NOS) and qualification packs (QPs)for  job roles of House Keeping Attendant (Manual Cleaning), Home delivery boy, Front Office Associate, F & B Service: Steward.

Accreditation and Affiliation

The training centers are accredited by NSDC and are affiliated with the Sectors Skills Council.


Trainee shall be imparted as per National Skill Qualification Framework (NSQF).


It is mandatory for the candidates to have an Aadhaar ID during the enrollment process ; the bank account details , however can be uploaded later .


The model curriculum and content for the respective qualification packs (QPs) developed by SSCs and approved by NSDC . 

The Training Hours

The training hours will be as per the Qualification File approved under NSQF. It is mandatory for the students to maintain 70% of attendance.

Training Of  Trainers(TOT)

SSCs are mandated to conduct Training of the Trainers(TOT) for certification of the trainers.

Biometric Attendance System

System of recording the trainee’s and trainer’s attendance through Biometric Attendance system is mandatory .

 Short Term Training

Industry Designed quality skill training is enabled to make youths employable and earn their livelihood.

Recognition of Prior Learning

Individuals with prior learning experience or skills are also assessed and certified under the Recognition of Prior Learning (RPL) component of the scheme that aims to align the competencies of the unregulated workforce of the country to the NSQF. To address knowledge gaps Bridge Courses to RPL candidates are also offered.

Assessment and Certification 

Detailed assessment criteria is finalized by SSCs that is included in assessor’s profile , technology enabled assessment . Aadhaar number is mandatory for all the assessors and they are required to present the same at the time of assessment . Video recording of the Assessments will also be promoted Assessment Agencies (AAs) are em paneled by the SSCs. 

 Placement Guidelines

PMKVY envisages to link the aptitude, aspiration, and knowledge of the skilled workforce it creates with employment opportunities and demands in the market. Every effort thereby needs to be made by the PMKVY TCs to provide placement opportunities to candidates, trained and certified under the Scheme. TPs shall also provide support to entrepreneurship development.

Monitoring Guidelines

To ensure that high standards of quality are maintained by PMKVY TCs, NSDC and empanelled Inspection Agencies shall use various methodologies, such as self-audit reporting, call validations, surprise visits, and monitoring through the Skills Development Management System (SDMS). These methodologies shall be enhanced with the engagement of latest technologies.

 Special Projects

Special Projects are projects that require some deviation from the terms and conditions of Short Term Training under PMKVY for any stakeholder. The Special Projects Component of PMKVY facilitate training  in special areas and/or premises of Government bodies , Corporate or Industry bodies ,and training in special job roles not defined  under the available Qualification Packs(QPs)/National Occupational (NOSs). A proposing stakeholder can be Government(s) Institutions of Central and state Government(s)/ Autonomous Body / Statutory Body or any other equivalent body or corporate who desire to provide the training to candidates.

Kaushal and Rozgar Mela(s)

Social and community mobilization is extremely critical for the success of PMKVY. Active participation of the community ensures transparency and accountability, and helps in leveraging the cumulative knowledge of the community for better functioning. In line with this, PMKVY assigns the special importance to he involvement of the target beneficiaries through a defined mobilization process. TPs shall conduct Kaushal and Rozgar Melas every six months with press/media coverage; they are also required to participate actively in the national career service Melas and on-ground activities.

Job Roles Under Tourism & Hospitality

* House Keeping Attendant (Manual Cleaning)

Role Description : The individual at cleans the internal and external areas of the property such as restrooms, offices, auditorium, lifts, utility rooms, canteen, pantry, and common areas. The individual uses manual tools to sweep, scrub, mop, wipe and dispose waste. The Housekeeping Attendant (Manual Cleaning) is responsible for manually cleaning the property’s floors, vertical surfaces, furniture and fixtures.

* Front Office Associate

Role Description : He/she must be able to build good rapport with the customers and greet the customers when they enter the office overall building a strong relationship with the customers. Handle customer requests promptly. It is the duty of a front office associate to keep a record on people who have come to the office. Maintain records of their queries /feedback. Handling cash and also maintaining account records are one of the duties of front office associate. Calling customers and confirming appointment is one of the duty  of Front office Associate.

* F & B Service: Steward

Role Description : Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. Welcome the guests by greeting them as per the standards.